Guides
Step-by-step how-tos for recovering something you lost in Korea — by taxi, subway, train, airport, and more.
Left your phone, passport, or bag in the seat pocket or overhead bin? On-board items belong to the airline, not the airport. Here's how to report a lost item to Korean and international carriers.
Asiana Airlines lost and found: recover an in-flight item
Left something on an Asiana flight? Use Asiana's in-flight lost & found lookup or call 1588-8000. Here's how to report it and what details to have ready.
Korean Air lost item: how to report something left on board
Left something on a Korean Air flight? Report it through Korean Air's lost-item page or call the service center at 1588-2001. Here's the process and what details you'll need.
Lost something at Incheon, Gimpo, or Jeju airport? Here's how airport lost & found works in Korea — which desk to call, on-board vs. terminal items, storage times, and the Lost112 police portal.
Gimpo Airport lost and found: how to recover your item
Lost something at Gimpo Airport (GMP)? Call the Lost & Found desk at 02-2660-4097 (or KAC customer service 1661-2626). Here's the process for terminal and on-board items.
Incheon Airport lost and found: contacts and steps
Lost something at Incheon Airport (ICN)? Call the Lost & Found office — Terminal 1: 032-741-3110, Terminal 2: 032-741-8988 — or email lostnfound@biz.airport.kr. Here's the full process.
Jeju Airport lost and found: contacts and how to claim
Lost something at Jeju Airport (CJU)? The Lost & Found desk is near Gate 5 on Floor 1 — phone 064-797-2521. Here's how to recover terminal and on-board items.
Left your phone or bag on the Seoul, Busan, or other Korean metro? Note the line, time, and car, then call that line's Lost & Found center. Here's the fast, step-by-step process.
Busan subway (Humetro) lost and found guide
Lost something on the Busan Metro? The Humetro Lost & Found Center is at Seomyeon Station — call 051-640-7339. Here's the process and how long items are kept.
Seoul Metro lost and found: which center to call
Lost something on the Seoul subway (Lines 1–8)? Call the Lost & Found center for your line — City Hall (1–2), Chungmuro (3–4), Wangsimni (5, 8), or Taereung (6–7). Here's the full list and process.
Left your bag or phone on a KTX, ITX, or SRT train? Report it fast with your train number, date, and seat. Here's how lost & found works on Korean railways, step by step.
KTX & Korail lost and found: how to recover your item
Left something on a KTX, ITX, or Mugunghwa train? Report via the Korail app or website, or call the customer center at 1544-7788. Here's the full process and what details to give.
SRT lost and found: how to recover an item left on board
Left something on the SRT high-speed train? Call SR customer service at 1800-1472 or a station lost-item center (Suseo, Dongtan, Pyeongtaek-Jije). Here's the process and storage times.
Left something on a city or intercity bus in Korea? Note the route and time, then contact the operating bus company or terminal. Here's how, plus the Dasan 120 helpline and Lost112.
Left your phone, wallet, or bag in a taxi in Korea? Here's exactly how to trace the driver and get it back — by transport card, license plate, or Kakao T — plus the police Lost112 portal.
How to recover an item left in a Kakao T taxi
Left your phone or bag in a Kakao T taxi? Use your in-app ride history and Kakao T support to reach the driver. Here's the exact process, plus what to do if it doesn't work.
Trace a Korean taxi by your T-money or Cashbee card
Paid your Korean taxi fare with a T-money or Cashbee transport card? The card issuer can look up the exact taxi. Call 1644-1188 (T-money) or 1644-1472 (Cashbee) and enter your card number.
Left an item in your hotel room or lobby in Korea? Contact the front desk or housekeeping of the specific property. Here's how hotel lost & found works and what to say.
Left an item at a Korean mall or department store? Found items are held at the customer service center. Here's how to check and claim at Lotte, Shinsegae, Hyundai, COEX, and more.
Left an item at a palace, museum, or theme park in Korea? Ask at the information desk or lost & found, then check Lost112. Here's how to recover it at popular attractions.
Lost112 (lost112.go.kr) is the Korean police portal where found items nationwide are registered. Here's how to search it in English, report a loss, and claim an item.
Left your phone, wallet, or bag at a restaurant or café in Korea? Contact the specific venue fast — found items are usually kept at the counter. Here's how, plus Lost112.