SRT lost and found: how to recover an item left on board
Left something on the SRT high-speed train? Call SR customer service at 1800-1472 or a station lost-item center (Suseo, Dongtan, Pyeongtaek-Jije). Here's the process and storage times.
連絡先が必要ですか?電話番号・営業時間・対応方針はディレクトリでご確認いただけます。The SRT (operated by SR) is Korea's second high-speed rail line, running from Suseo. Here's how to recover something left on board.
How to report an SRT lost item
- Customer service: 1800-1472
- Station lost-item centers:
- Suseo Station: 02-6177-8245
- Dongtan Station: 031-328-9505
- Pyeongtaek-Jije Station: 031-646-8805
- Real-time lookup: the SRT app and Lost112 portal
Provide your travel date, train number, route, and car/seat number with a description. See the SRT directory entry.
Storage and disposal
Found items are held about 7 days at the lost-item center; if unclaimed, they're transferred to the relevant police station and appear on Lost112.
Rode a KTX, not SRT?
KTX is run by Korail — see the KTX / Korail lost and found guide.
Prefer help in English?
SR's phone line and stations operate mainly in Korean. If calling is a hurdle or you've left the country, we can trace, recover, and ship your item.
Part of the Korean train lost & found guide.
何か無くしましたか?お任せください。
韓国の遺失物対応は私たちの専門です。無料でご依頼いただければ、あとはお任せください。
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