Left something on a Korean train? KTX & Korail lost item guide

Items left on Korean trains are often recovered — carriages are cleaned at the terminus and each operator runs a lost-item service. Speed and a few details make the difference.

Step 1: Note your train number, date, and seat

Have ready: the train number, travel date and time, departure and arrival stations, and your car and seat number. This lets staff search the exact train.

Step 2: Report to the right operator

Korea has two high-speed operators; report to the one you rode:

• KTX / ITX / Mugunghwa (Korail): see the Korail (KTX) lost and found guide
• SRT (SR): see the SRT lost and found guide

If you're still at the station, go to the station office immediately — items are often found soon after arrival during cleaning. All contacts are in the trains directory.

Step 3: If it's already moved on, check Lost112

Items not claimed by passengers are transferred to a nearby police station after a holding period and appear on Lost112 (lost112.go.kr), searchable by date, area, and item type.

How long you have

Operators typically hold items briefly before handing them to police. Report the same day if you can — the earlier you flag it, the more likely it's still with the railway.

Prefer help in English?

Railway lines and station staff operate mainly in Korean, and pickup can be hard from abroad. We can trace, recover, and ship your item.