Left something at a hotel in Jongno & Insadong? Hotel contacts and what to do

Jongno and Insadong have many hotels within a short walk of each other, so tell the front desk exactly which property, room and dates you mean. These are the Jongno & Insadong hotels in our directory, with front-desk contacts from each hotel's official website.

Hotels in Jongno & Insadong in our directory

• ibis Ambassador Seoul Insadong

  이비스 앰배서더 서울 인사동

  31, Samil-daero 30-gil, Jongno-gu, Seoul

  +82-2-6730-1101Lost & found details →

• Moxy Seoul Insadong

  37, Donhwamun-ro 11-gil, Jongno-gu, Seoul

  +82-2-758-1700Lost & found details →

• Nine Tree by Parnas Seoul Insadong

  나인트리 바이 파르나스 서울 인사동

  49, Insadong-gil, Jongno-gu, Seoul

  +82-2-6917-3100Lost & found details →

• Orakai Insadong Suites

  오라카이 인사동 스위츠

  18, Insadong 4-gil, Jongno-gu, Seoul

  +82-2-6262-8888Lost & found details →

• Shilla Stay Gwanghwamun

  신라스테이 광화문

  71, Sambong-ro, Jongno-gu, Seoul

  +82-2-6060-9000Lost & found details →

Contacts are from each hotel's official website. Call the front desk before you travel there.

What to do first

1. Call or email the front desk with your name, room number, stay dates and a precise description of the item.
2. Ask them to check with housekeeping and the laundry.
3. If they have it and you are still in Seoul, collect it with your ID.

If you lost it around Jongno & Insadong rather than in the hotel

• On the subway: see the Seoul subway guide.
• In a taxi: see the taxi guide.
• At a palace, museum or other sight: see the attractions guide.
• At a shopping mall or market: see the shopping guide.
• Handed in to the police: search Police Minwon24.

Already left Korea?

If the hotel won't ship the item abroad, we can collect it with your authorization and ship it to you. See the hotel lost & found guide.