English-speaking support, based in Seoul
Lost something in Korea?
We'll find it.
Travelers lose thousands of items every day across Seoul, Busan, and Jeju. Our local team navigates the language barrier and recovery process for you.
✓Free to report✓Pay only when we find it
We help recover
How it works
Tell us what you lost
Fill out a quick 30-second form with what you lost and where. It's free.
We search in Korean
Our team contacts Lost112, police stations, subway operators, bus companies, and taxi services — all in Korean so you don't have to.
Get notified
We email you as soon as your item is located, usually within 24-48 hours.
Unlock & retrieve
Pay $39 to get the exact location, contact info, and English pickup instructions. Need delivery? We handle that too.
Trusted by travelers
Real stories from people who got their belongings back.
“I left my passport at a restaurant in Myeongdong. They found it within 6 hours. Lifesaver!”
“Lost my wallet on the KTX to Busan. I was already back in Japan when they located it and shipped it to me.”
“My phone fell out on the subway. I had no idea how to use Lost112 in Korean. They handled everything.”
“Found my camera bag that I left at Incheon Airport in under 24 hours. Worth every dollar.”
Why English-speaking travelers choose us
No translation barrier. No surprise fees.
Native English communication
Every email, every status update, every customs question — answered in clear English by the same handler your case is assigned to.
Korean is our problem, not yours
We make the calls, send the polite Korean follow-ups, and translate the venue's instructions for you. You never need to learn Lost112's interface.
PayPal in USD
Pay directly in USD via PayPal. No FX guesswork, no hidden conversion fees, full PayPal buyer protection.
Worldwide shipping
We ship to wherever home is
Items recovered in Korea, delivered to over 30 countries. EMS, EMS Premium, and express options (DHL/FedEx/UPS) available based on your speed and budget.
Who we are
We're a Seoul-based team of bilingual Koreans who help foreigners navigate Korea's lost and found system. We speak fluent Korean and English, and we know exactly how to work with Lost112, police stations, transit authorities, and taxi companies. Since Korea's lost item recovery system is almost entirely in Korean, most foreigners give up before even trying. That's where we come in.
Simple, fair pricing
Start free. You only pay when we actually find your item.
Recovery
FREE→ $39 only when we find your item
Free to start. No card needed.
- Submit a 30-second report
- Our team searches in Korean on your behalf
- Email update within 24-48 hours
- Pay $39 to unlock pickup details — only if found
Pickup add-on from +$59 · Outside Seoul/Gyeonggi +$20
Start free →All-in-One
$79
Search + delivery to your address
- Everything in Recovery
- We coordinate pickup with the venue / authorities
- Domestic or international shipping included
- Single price upfront — no add-on fees
Outside Seoul/Gyeonggi +$20
Start All-in-OneDelivery Only
$49
When you already know where the item is
- You tell us where the item is being held
- We pick it up and ship it to your address
- Korean-language coordination on your behalf
- Tracking number emailed once it ships
Outside Seoul/Gyeonggi +$20
Start DeliveryNo item found? You pay nothing.
Shipping costs are calculated after we locate and assess your item. We'll send you an exact quote before any shipment — no surprises. Customs duties and import taxes are the recipient's responsibility. All prices in USD.
We accept PayPal, Visa, Mastercard, and Apple Pay
💳 Visa / Mastercard🅿️ PayPal🍎 Apple Pay
Ready to get your item back?
Submit a report in about 2 minutes. We'll reach out within 24 hours.
Start a report →