Seoul Metro lost and found: which center to call
Lost something on the Seoul subway (Lines 1–8)? Call the Lost & Found center for your line — City Hall (1–2), Chungmuro (3–4), Wangsimni (5, 8), or Taereung (6–7). Here's the full list and process.
Need the contact details?See verified phone numbers, hours, and policies in the directory.Seoul Metro runs four Lost & Found centers, split by line. Call the one for the line you rode — that's where your item goes.
Seoul Metro Lost & Found centers
- Lines 1 & 2 — City Hall Lost & Found Center: 02-6110-1122
- Lines 3 & 4 — Chungmuro Lost & Found Center: 02-6110-3344
- Lines 5 & 8 — Wangsimni Lost & Found Center: 02-6311-6765
- Lines 6 & 7 — Taereung Lost & Found Center: 02-6311-6766
Hours: weekdays 09:00–18:00 (closed weekends and holidays). All contacts are in the Seoul Metro directory entry.
What to tell them
Have ready: the line, the time you rode, the direction or last station, and the car number (printed inside the carriage). A clear description of the item speeds things up.
Storage and disposal
Items are held about 7 days at the Lost & Found center, then transferred to the police station, where they're kept for roughly 9 months before passing to the national treasury. Search Lost112 if your item has already moved to police.
Not in Seoul?
Riding a different city's metro? See the Korean subway lost & found guide for Busan and others.
Need help in English?
Center staff mostly speak Korean and phone lines can be tricky from abroad. We can call on your behalf, recover the item, and ship it anywhere.
Lost something? Let us handle it.
Working through Korean lost & found systems is what we do. Submit a free report and our team takes it from there.
Start a report →