Seoul Metro lost and found: which center to call
Lost something on the Seoul subway (Lines 1–8)? Call the Lost & Found center for your line — City Hall (1–2), Chungmuro (3–4), Wangsimni (5, 8), or Taereung (6–7). Here's the full list and process.
Seoul Metro runs four Lost & Found centers, split by line. Call the one for the line you rode — that's where your item goes.
Seoul Metro Lost & Found centers
- Lines 1 & 2 — City Hall Lost & Found Center: 02-6110-1122
- Lines 3 & 4 — Chungmuro Lost & Found Center: 02-6110-3344
- Lines 5 & 8 — Wangsimni Lost & Found Center: 02-6311-6765
- Lines 6 & 7 — Taereung Lost & Found Center: 02-6311-6766
Hours: weekdays 09:00–18:00 (closed weekends and holidays). All contacts are in the Seoul Metro directory entry.
What to tell them
Have ready: the line, the time you rode, the direction or last station, and the car number (printed inside the carriage). A clear description of the item speeds things up.
Storage and disposal
Items are held about 7 days at the Lost & Found center, then transferred to the police station, where they're kept for roughly 9 months before passing to the national treasury. Search Police Minwon24 (formerly LOST112) if your item has already moved to police.
Not in Seoul?
Riding a different city's metro? See the Korean subway lost & found guide for Busan and others.
If it has reached the police
An item the centre hands on appears in Police Minwon24 (formerly LOST112) at minwon24.police.go.kr. How to search it is in the police lost & found guide.
Two things are true wherever the item came from. Nothing appears there for days after the handover, so an early search proves little and is not a reason to stop looking. And the record shows where the item was handed in — the office, depot or station that received it — not where you lost it, so keep the region wide and lead with item type and date.
If Korean is the barrier
1330 is Korea's tourist help line, run by the Korea Tourism Organization. It is free, answers 24 hours a day, and offers interpretation in English, Japanese, Chinese and other languages.
It is not a lost & found office — it holds no items and keeps no database. What it does is interpret, including on a three-way call with a lost & found centre or a police station, and explain what a Korean-language page or notice actually says.
If the item is located but you cannot collect it in person — you have left Korea, or you are nowhere near Seoul — it can be released to someone acting for you with written authorization and their own ID, and shipping abroad is arranged by whoever collects it: here's what that takes.
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