Left an item on a plane in Korea? How to get it back
Left your phone, passport, or bag in the seat pocket or overhead bin? On-board items belong to the airline, not the airport. Here's how to report a lost item to Korean and international carriers.
連絡先が必要ですか?電話番号・営業時間・対応方針はディレクトリでご確認いただけます。If you left something in the cabin — seat pocket, overhead bin, tray table — it's held by the airline, not the airport's lost & found. Report it to the carrier as soon as possible.
Step 1: Have your flight details ready
You'll be asked for your flight number, date, seat number, and a clear description of the item. The sooner you report, the better — cabins are cleaned quickly between flights.
Step 2: Report to your airline
Most carriers have an online lost-item form or a call center:
Contacts for other Korean carriers (Jeju Air, T'way, Jin Air, Air Busan, Air Seoul, Eastar Jet) are in the airlines directory.
On the plane vs. in the terminal
- In the cabin → the airline.
- In the terminal (gate, restroom, baggage hall) → the airport Lost & Found (see Korean airports lost & found).
How long airlines keep cabin items
Policies vary by carrier — some hold on-board items for a set number of days, then donate or dispose of them. Report early and confirm the airline's timeframe when you call.
Already home?
Airlines can often ship a recovered item, or you can arrange a courier. If coordinating with a Korean call center is difficult, we can handle the recovery and delivery for you.
さらに詳しいガイド
Asiana Airlines lost and found: recover an in-flight item
Left something on an Asiana flight? Use Asiana's in-flight lost & found lookup or call 1588-8000. Here's how to report it and what details to have ready.
Korean Air lost item: how to report something left on board
Left something on a Korean Air flight? Report it through Korean Air's lost-item page or call the service center at 1588-2001. Here's the process and what details you'll need.
何か無くしましたか?お任せください。
韓国の遺失物対応は私たちの専門です。無料でご依頼いただければ、あとはお任せください。
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