Korean Air

대한항공

At a glance

Phone: 1588-2001
Website: www.koreanair.com/contents/plan-your-travel/baggage/delayed-damaged-lost/lost-item www.koreanair.com/airport/baggage/lost-and-found
Updated: Updated 2026-09-19

How to report

Report an item left on board or lost at the airport via Korean Air's lost-item page, or call the service center (1588-2001).

How to trace it

Korean Air's lost item centre holds ONLY items found at Korean Air check-in counters, Korean Air-operated lounges, or on board the aircraft. Anything lost elsewhere in the terminal belongs to the airport's own lost and found, not the airline.

Lost & found policy

Retention period: 30 days
Disposal policy: Kept for 30 days, then handed to the relevant national authority or disposed of. Perishable items and neck pillows are discarded on an ongoing basis.
Languages supported: ko · en

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