Lost and found at Korean airports: how to get your item back

Lost something at Incheon, Gimpo, or Jeju airport? Here's how airport lost & found works in Korea — which desk to call, on-board vs. terminal items, storage times, and the Lost112 police portal.

Need the contact details?See verified phone numbers, hours, and policies in the directory.

Airports are big, but lost & found in Korea is well organized. The key is knowing who holds your item — the airline, the airport, or the police — because that decides who you call.

First, figure out where you lost it

  • On the plane (seat pocket, overhead bin) → it's with the airline, not the airport. Contact the carrier's lost-item service.
  • In the terminal (gate, restroom, check-in, food court) → it's with the airport Lost & Found office.
  • Turned in and unclaimed → it ends up with the police and appears on Lost112 (lost112.go.kr).

Contact the right airport's Lost & Found

Each airport runs its own desk. Guides with exact numbers, locations, and hours:

Contacts for every Korean airport are in the airports directory.

How long airports keep items

Under Korea's Lost Property Act, found items are generally held through a statutory period plus a finder's-acquisition period; if still unclaimed, they transfer to the national treasury and are disposed of. Perishable or low-value items may be handled sooner. Move quickly, and if the airport no longer has it, check Lost112.

If you've already left Korea

You can still recover it: contact the airport Lost & Found by email or phone to confirm they hold the item, then arrange shipping. Some airports offer a lost-item overseas-shipping service (you pay the courier). If coordinating from abroad in Korean is a hurdle, we can handle the recovery and shipping for you.

More specific guides

Lost something? Let us handle it.

Working through Korean lost & found systems is what we do. Submit a free report and our team takes it from there.

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