How to find a lost item on a Korean bus

Buses are trickier than trains — items go back to the operating company's garage, and there's no single national desk. But with the route and time, you can usually track it down.

City buses: contact the operating company

Items found on a city bus are kept at that bus company's garage. To reach the company:

• In Seoul: call the Dasan Call Center at 120 (English available; +82-2-120 from abroad) — they'll identify the route's operator. You can also search the Seoul bus lost-item system at bus.go.kr.
• Other cities: use the local bus information site or call the operator directly.

Tell them the route number, boarding and alighting stops, and the time you rode.

Express & intercity buses: check the terminal

For coach travel, contact the Lost & Found counter at the departure or arrival terminal (e.g., Seoul Express Bus Terminal, Dong Seoul Terminal) with your company, route, and time.

After a few days: Lost112

Unclaimed items are transferred to the police after roughly a week and appear on Lost112 (lost112.go.kr), searchable by date, area, and item type. Bus contacts are in the buses directory.

Prefer help in English?

Bus companies operate in Korean. If that's a barrier or you've left Korea, we can trace and recover the item and ship it to you.