Lost something on the Seoul subway

Seoul's subway is one of the most extensive in the world, with nine main lines and a dedicated lost-and-found system per line. Items are collected by station staff and either held at the line's central office or routed to Lost112 (the national lost-and-found database). Each line has its own contact number and pickup hours.

How LFK helps

  1. 1

    Tell us the line and approximate time

    Submit a free report with: the line number (1, 2, 3, etc.), nearest station, approximate time, and a description. Even one piece of that info helps narrow the search.

  2. 2

    We contact the line's lost-and-found office

    Each Seoul subway line operates its own lost-and-found office (usually at a central station like Sindorim, Wangsimni, or City Hall). We call in Korean and check whether your item has been logged.

  3. 3

    Cross-check Lost112

    If the line's office doesn't have it, we check Lost112 — the national database where transit operators upload found items. Subway items often surface there within 24–48 hours of being turned in.

  4. 4

    Retrieve and ship

    Once located, we collect the item, package it, and ship via EMS or express courier to your address worldwide.

Frequently asked

Which line has the item?

If you remember the line color (orange = Line 3, green = Line 2, etc.), that's enough. If you remember the station, we can identify the line from there. If you remember neither, just the approximate area of Seoul, we'll cross-check the most likely lines.

How long do subway lost-and-founds keep items?

About 7 days at the line's office, then transfer to Lost112's central police storage for up to 9 months for valuable items. Earlier is easier.

What's the recovery rate for subway losses?

High for distinctive items (laptops, named bags) — Korean station staff are diligent about turning items in. Lower for generic items like a black wallet without ID, just because matching is harder.

Can you handle Airport Railroad (AREX) or KTX?

Yes — AREX and KTX (Korea's high-speed rail) have their own separate lost-and-found channels. We work all of them based on which train you took.

Lost something? Tell us what.

Free to start. Pay only when we find it.

Start a free report

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