Busan subway (Humetro) lost and found guide
Lost something on the Busan Metro? The Humetro Lost & Found Center is at Seomyeon Station — call 051-640-7339. Here's the process and how long items are kept.
Left something on the Busan Metro (Humetro)? There's a single Lost & Found center covering Lines 1–4.
Busan Metro Lost & Found contact
- Center: Seomyeon Station Operations & Safety Office (covers Lines 1–4)
- Phone: 051-640-7339 (also 051-678-6191)
- Hours: weekdays 09:00–18:00 (closed weekends and holidays)
Details are kept in the Busan Metro directory entry.
What to have ready
The line, the time you rode, the direction/last station, and the car number if you noted it. Describe the item clearly.
Storage and disposal
Items are held 7 days from the date found; if unclaimed, they're transferred to the police, where they're searchable on Police Minwon24 (formerly LOST112).
If it has reached the police
An item the centre hands on appears in Police Minwon24 (formerly LOST112) at minwon24.police.go.kr. How to search it is in the police lost & found guide.
Two things are true wherever the item came from. Nothing appears there for days after the handover, so an early search proves little and is not a reason to stop looking. And the record shows where the item was handed in — the office, depot or station that received it — not where you lost it, so keep the region wide and lead with item type and date.
If Korean is the barrier
1330 is Korea's tourist help line, run by the Korea Tourism Organization. It is free, answers 24 hours a day, and offers interpretation in English, Japanese, Chinese and other languages.
It is not a lost & found office — it holds no items and keeps no database. What it does is interpret, including on a three-way call with a lost & found centre or a police station, and explain what a Korean-language page or notice actually says.
If the item is located but you cannot collect it in person — you have left Korea, or you are nowhere near Busan — it can be released to someone acting for you with written authorization and their own ID, and shipping abroad is arranged by whoever collects it: here's what that takes.
Part of the Korean subway lost & found guide.
Know where your item is, but shipping it home is hard or expensive?
We collect it for you and ship it to you, wherever you are.
Arrange collection →Tried everything and still can't find it?
Our paid service searches, recovers and ships it to you. If we can't find it, you pay nothing.
Start a search →