Left something at a Korean restaurant or café?

A wallet or phone left at a table is often set aside by staff — Korea has a strong culture of handing in found items. Move fast and contact the exact venue.

Step 1: Contact the specific restaurant or café

Call or return to the venue as soon as possible. Tell staff roughly when you were there and where you sat, and describe the item. Found items are usually kept at the counter or in a back office.

Step 2: Chain café? Use the customer center

Large chains (for example, coffee franchises) have a customer center that can check a specific store — contacts are in the restaurants directory.

Step 3: If it was handed to police

Unclaimed items are often turned in to a nearby police station and appear on Lost112 (lost112.go.kr), searchable by date, area, and item type.

Tips

The sooner you call, the better — busy venues clear tables quickly. If you paid by card, your statement can confirm the exact place and time.

Prefer help in English?

Most independent venues operate in Korean. If that's a barrier or you've left Korea, we can check, recover, and ship your item.