Lost and found at Korean airports: how to get your item back
Lost something at Incheon, Gimpo, or Jeju airport? Here's how airport lost & found works in Korea — which desk to call, on-board vs. terminal items, storage times, and the Lost112 police portal.
Need the contact details?See verified phone numbers, hours, and policies in the directory.Airports are big, but lost & found in Korea is well organized. The key is knowing who holds your item — the airline, the airport, or the police — because that decides who you call.
First, figure out where you lost it
- On the plane (seat pocket, overhead bin) → it's with the airline, not the airport. Contact the carrier's lost-item service.
- In the terminal (gate, restroom, check-in, food court) → it's with the airport Lost & Found office.
- Turned in and unclaimed → it ends up with the police and appears on LOST112 (now integrated into the police lost-property system, 경찰민원24 — minwon24.police.go.kr).
Contact the right airport's Lost & Found
Each airport runs its own desk. Guides with exact numbers, locations, and hours:
Contacts for every Korean airport are in the airports directory.
How long airports keep items
Under Korea's Lost Property Act, found items are generally held through a statutory period plus a finder's-acquisition period; if still unclaimed, they transfer to the national treasury and are disposed of. Perishable or low-value items may be handled sooner. Move quickly, and if the airport no longer has it, check LOST112 (now 경찰민원24).
If you've already left Korea
You can still recover it: contact the airport Lost & Found by email or phone to confirm they hold the item, then arrange shipping. Some airports offer a lost-item overseas-shipping service (you pay the courier). If coordinating from abroad in Korean is a hurdle, we can handle the recovery and shipping for you.
More specific guides
Gimpo Airport lost and found: how to recover your item
Lost something at Gimpo Airport (GMP)? Call the Lost & Found desk at 02-2660-4097 (or KAC customer service 1661-2626). Here's the process for terminal and on-board items.
Incheon Airport Lost and Found: The Complete Guide (2026)
Incheon Airport lost and found — Terminal 1 and Terminal 2 desk contacts, retention periods, the three collection methods and what documents each needs, the non-accepted items list, and what happens to passports and phones after one month.
Jeju Airport lost and found: contacts and how to claim
Lost something at Jeju Airport (CJU)? The Lost & Found desk is near Gate 5 on Floor 1 — phone 064-797-2521. Here's how to recover terminal and on-board items.
Lost something? Let us handle it.
Working through Korean lost & found systems is what we do. Submit a free report and our team takes it from there.
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