Lost & Found Directory

Trains

KTX, Korail, and intercity train lost item services.

Trains

SRT (SR High-Speed Rail) — Lost & Found

At a glance

Email
Hours
Updated
Updated 2026-07-12

Address

How to report

Contact the customer center (1800-1472) or a station lost-item center — Suseo 02-6177-8245; Dongtan 031-328-9505; Pyeongtaek-Jije 031-646-8805 — with your travel date, train number, route, car and seat number, and a description. Real-time lookup is also in the SRT app and on Lost112.

Lost & found policy

Retention period
Held 7 days at the lost-item center
Disposal policy
After 7 days, unclaimed items are transferred to the relevant police station (searchable on Lost112).
Languages supported
ko · en

International shipping

Not available

Lost something? Let us handle it.

Working through Korean lost & found systems is what we do. Submit a free report and our team takes it from there.

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